1. Use of the Site
You may use the Site for lawful purposes only. You agree not to use the Site in any way that
violates any applicable local, national, or international law or regulation. You are responsible for
ensuring that any content you contribute to the Site does not violate any rights of any third
parties.
2. Account Registration
To access certain features of the Site, you may be required to register for an account. When you
create an account, you must provide accurate and complete information and keep that
information updated. You are responsible for maintaining the confidentiality of your account login
information and for all activities that occur under your account. If you suspect any unauthorized
access or use of your account, you must noatify us immediately.
3. Product Orders
By placing an order through the Site, you represent that you are legally capable of entering into
binding contracts and that all information you provide regarding your purchase is accurate and
complete. We reserve the right to refuse or cancel any order for reasons including, but not
limited to, product availability, errors in product or pricing information, or suspected fraud.
4. Payment
All payments must be made in accordance with the payment methods available on the Site. You
agree to provide current, complete, and accurate payment information for all purchases made
through the Site. By providing your payment information, you authorize us to charge your
payment method for the total amount of your order.
5. Shipping and Delivery
We aim to deliver products within the estimated delivery timeframes specified at the time of
order. However, actual delivery times may vary based on factors beyond our control. We are not
responsible for any delays in delivery that may occur.
6. Returns and Refunds
Please review our Returns and Refunds Policy for information on how to return items and
request refunds.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of
SH Bangladesh Ltd. or its content suppliers and is protected by copyright, trademark, and other
intellectual property laws. You may not reproduce, distribute, modify, or create derivative works
of any content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, SH Bangladesh Ltd. shall not be liable for any
indirect, incidental, special, consequential, or punitive damages arising from your use of the Site
or any products purchased through the Site. In no event shall our liability exceed the amount
paid by you for the product in question.
9. Indemnification
You agree to indemnify and hold harmless SH Bangladesh Ltd., its affiliates, and their
respective officers, directors, employees, and agents from any claims, liabilities, damages,
losses, or expenses (including reasonable attorneys' fees) arising out of or in connection with
your use of the Site or your violation of these Terms & Conditions.
10. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Any changes will be
effective upon posting on the Site. Your continued use of the Site after such changes constitutes
your acceptance of the new Terms & Conditions.
11. Governing Law
These Terms & Conditions shall be governed by and construed by the laws of the relevant
jurisdiction. Any disputes arising from or relating to these terms shall be submitted to the
exclusive jurisdiction of the courts of that jurisdiction.
If you have any questions regarding these Terms & Conditions, please contact us for
clarification. Thank you for visiting shbangladesh.com! Privacy Policy
Welcome to shbangladesh.com (the "Site"), operated by SH Bangladesh Ltd. We respect your
privacy and are committed to protecting your personal information. To learn more, please read
this Privacy Policy.
This Privacy Policy explains how we collect, use, and, under certain conditions, disclose your
personal information. It also details the measures we have taken to secure your personal
information and your options regarding its collection, use, and disclosure. By visiting the Site
directly or through another site, you accept the practices described in this Policy.
Data protection is a matter of trust, and your privacy is important to us. Therefore, we will only
use your name and other information related to you as outlined in this Privacy Policy. We will
only collect information when necessary and will ensure it is relevant to our interactions with
you.
We will retain your information only for as long as required by law or for the purposes for which it
was collected. We will cease to retain your data or remove any association of the data with you
as soon as it is reasonable to assume that such retention is no longer necessary for the
purposes for which it was collected or any legal or business requirements.
You can visit the Site and browse without providing personal details. During your visit, you
remain anonymous, and we can identify you only if you have an account on the Site and log in
with your username and password.
Data We Collect
If you choose to place an order for a product on the Site, we may collect various pieces of
information. This data is collected, stored, and processed to handle your purchase and any
potential future claims, as well as to provide you with our services. The personal information we
may collect includes, but is not limited to:
Identity data: Your name, gender, profile picture, and date of birth.
Contact data: Billing address, delivery address (if different), email address, and phone
numbers.
Biometric data: Voice files and facial recognition when using our voice search function.
Billing account information: Bank account details, credit card information, and payment
details. (This data may also be collected directly by our affiliates and/or third-party payment
service providers.)
Transaction records/data: Details about orders, payments, user clicks, and related products
and services.
Technical data: Internet Protocol (IP) address, login data, browser type and version, time zone,
location, device information, browser plug-in types and versions, operating system, platform,
IMEI, MAC address, cookies, and other related information.
Profile data: Username, password, account settings, orders, interests, preferences, feedback,
and survey responses.
Usage data: Information on how you use the Site and its content, such as time spent, items
searched, access times, and the websites you visited before accessing our Site.
Location data: Information captured when you share your location through photographs or
videos uploaded to the Site.
Marketing and communications data or preferences for receiving marketing from us and third
parties, communication preferences, and chat/email/call history with our customer service
providers.
Additional information: Any information we may request for due diligence checks or identity
verification, such as government-issued identification (e.g., passport, ID cards), or if we believe
there is a violation of our Privacy Policy or Customer Terms and Conditions.
If you are a seller, we will collect the following information:
Identity and contact data: Your name, date of birth or incorporation, company name, address,
email address, phone number, and other business-related information (e.g., company
registration number, business license, tax information, shareholder and director information).
Account data: Bank account details, bank statements, credit card information, and payment
details (this data may also be collected directly by our affiliates).
Your privacy is our priority, and we are committed to safeguarding your personal information. If
you have any questions regarding this Privacy Policy, please contact us.
